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Customer Care Specialist

Elena

Elena is one of the customer care specialists responsible for ensuring customers have positive interactions, demonstrating the values of accountability, optimism, authenticity, respect, trust, and communication. Elena typically interacts with customers to understand their needs and pain points and resolve any problems they might be facing.

 

She loves to assist customers by patiently listening to customers' needs, addressing their concerns promptly and effectively, and treating them with respect, empathy, and kindness.

 

For Elena, working as a customer care specialist for years now, the most important rule in providing excellent customer service is to be friendly. She aims to greet customers with a smile and always be courteous and respectful. She likes to be proactive by paying attention to the customer's needs and offering help or recommendations.

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Education

  • Bachelor of Science in Communication Arts

Corporate

> Acua Australia (Charity)

> Acua Governance

> Code of Conduct

> EAP Lounge

> Fees

> NDIS 

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Acua People

> Board

> Careers

> Staff Lounge

> Team

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Victoria Clinics

Queensland Clinics

Acua - Caroline Springs Clinic
Stevenson House Community Centre

10 Stevenson Cres, Caroline Springs VIC 3023    

1300 777 100​

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Acua - Essendon North Clinic
326 Keilor Rd, Essendon North VIC 3041        

1300 777 100​

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Acua - Prahran Clinic
Suite 3 / 32 St Edmonds Rd, Prahran VIC 3181

1300 777 100

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Acua - Epping Clinic
Galada Community Centre

10A Forum Way, Epping VIC 3076        

1300 777 100​

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Acua - Hoppers Crossing Clinic
63 Heaths Road, Hoppers Crossing VIC 3029        

1300 777 100​

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Acua - Tarneit Clinic
Shop 4B, 1 Madden Boulevard, Tarneit VIC 3029

1300 777 100

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​​​​Acua - Burleigh North Clinic

Level 2, 1970 Gold Coast Highway, Miami QLD 4221

1300 777 100       

Acknowledgement of Country & Diversity

Acua acknowledges the Traditional Custodians of Australian land and waters, and we pay our respect to all Elders past, present and emerging.

Acua celebrates the diversity of its clients, team members and community who come from all regions of the globe to contribute to our unique Australian identity and lifestyle. 

© 2020 - 2025  Acua 

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